We have a legal duty under the Data Protection Act to prevent your information from falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.
Normally, the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to.
We store your information securely on our computer system, we restrict access to those who have a need to know, and we train our staff in handling the information securely.
Sometimes, through Google Analytics, we collect anonymous information that helps us to improve the way our site runs.
We use Google Analytics to examine how people interact with our site, gathering information using cookies. We use this information to improve the way our website works and the way we do things online. For information about how, please see the information we offer about cookies.
We cannot and will not use this information to identify you.
As well as using cookies to provide a better experience of our website, we use them to support our online marketing efforts. We have a separate page detailing specific information about the cookies we use on this site, so that you can make an informed decision about whether to accept them or not.
We would like to contact you in future to tell you about other services we provide and events we may be running, for example, in an email newsletter. You have the right to ask us not to contact you in this way. We will always aim to provide a clear method for you to opt out. You can also contact us directly at any time to tell us not to send you any future marketing material.
You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, write to the Data Protection Officer at email@example.com. We aim to reply as promptly as we can and, in any case, will always reply within the legal maximum of 40 days.
This page is also available in: Welsh